Charlemont High School Wins Inaugural Jamaica Customer Service Song Competition

Students of the Charlemont High School with Creative Director and Head of Music, Mr. Nigel Powell (centre) and Music Teacher, Mr. Dachan Morris (right), winners of the inaugural Jamaica Customer Service Song Competition.

Known throughout the performing arts circles for their musical expertise, the Charlemont High School out of St. Catherine now has another award to add to their trophy case.

On Wednesday, September 19 they beat six other schools from across the island to win the inaugural Jamaica Customer Service Song Competition.

“We are elated to have won, we worked hard with the students and we are excited for this awesome opportunity,” said Nigel Powell, Creative Director and Head of Music at Charlemont.

The song was a collaboration between myself and one of our remarkable past students and JCDC Performing Arts veteran, Kevan Clarke. We did our research and made sure to include all of the qualities of great customer service in the song,” Powell continued.

A partnership between the Jamaica Customer Service Association (JCSA) and the Jamaica Cultural Development Commission (JCDC), the Jamaica Customer Service Song Competition was developed as a creative avenue to express the importance of Customer Service and its role in moving the nation forward, holistically.

Students of the Charlemont High School performing at the Jamaica Customer Service Song Competition

The Competition, which targets youth entrants from both Primary and Secondary Schools across the island, requires competitors to create an original song with lyrics reflecting Customer Service best practices under the JCSA’s 2018 National Customer Service Week theme “BE THE MAGIC: The Making of Memorable Customer Service Experiences”

Held at the Louise Bennett Garden Theatre at the Ranny Williams Entertainment Centre, the competition saw the six competitors – Cornwall College, Ardenne High, Brown’s Town High, Godfrey Stewart High, St. Catherine High and Charlemont try to out sing each other using the Customer Service tenets, in keeping with the mandate issued by the JCSA. Songs were judged on both their lyrics and their musicality.

In addition to the first place title for their song Be the Magic, Charlemont also took home a cash award of $80,000. Ardenne High took home the second place trophy and $40,000 for their song Customer Service is the Key, while Cornwall College came third with their song Give Thanks to Customer Service while pocketing $20,000 and a trophy.

The students did exceedingly well this afternoon and should be proud of themselves. Each of these entries that were performed here today will help to foster the development and understanding of customer service, thus engendering and nurturing positive behaviour and attitudes,” said Interim Executive Director at the JCDC, Orville Hill.

It is our hope that this in turn will promulgate positive messages that will help to transform the society and more importantly that the youth will establish a greater awareness and bond with Customer Service.” Hill said.

Echoing his sentiments was Chairman of the JCSA Dr. Nsombi Jaja, who stated: “I was amazed at the talent that was expressed and how the schools have taken the theme and used it in their songs. All the schools were winners and it is really a pity that we have to select one two and three, but today again reaffirmed for me today how talented we are as a people and that if we focus on the good in who we are, it is amazing where we can take this country.”

The students’ talents weren’t the only ones on display at the finals as one of the top three finalists in the 2018 Digicel Rising Stars, Tasha-Gay Solomon gave a memorable guest performance.

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