Telecommunications giant FLOW, after most of its customers experienced a disruption in its internet service for hours, has now announced that more than 90 have been restored.
The disruption began on Tuesday, May 19, and continue till Thursday, May 20 for some. It also saw a few customers with placards protesting vocally at a few Flow locations.
Those who protested noted how unfortunate and unacceptable the disruption was, as many are working from home, as well as their kids who are dependent on the service because they are learning online due to the COVID-19 pandemic that has forced school to close.
Customers affected were from the parishes of Kingston, Manchester, St. Ann, and St. Thomas.
According to Flow’s Country Manager Stephen Price, the company’s technical team worked throughout Tuesday night and Wednesday afternoon to restore service and the team will continue to restore service to the remaining customers.
There has been no word as to what caused the disruption, however, Flow has launched an investigation into the matter.