Our Extends 10-Digit Permissive Dialing To March 2019

The Office of Utilities Regulation (OUR) has extended the permissive 10-digit dialing period by five (5) months, to March 30, 2019.

The permissive dialing period was scheduled to end on Tuesday, October 30, 2018.


However, according to an OUR release, it received several significant requests for an extension from service providers and some of their large business customers. The requests were “for more time to address challenges relating to systems employing machine-to-machine communications and PBX telephone systems.”

The challenges pertain primarily to some older PBX systems, budgetary constraints prohibiting the timely replacement of affected equipment, and the length of time needed to reconfigure thousands of Point of Sale (POS) and alarm systems.


The OUR said affected customers include hospitals, hotels, security companies and some major government entities.

Taking into consideration the financial and security risks involved, the OUR said it decided to extend the permissive dialing period by the five (5) months.

It said it was disappointed that stakeholders did not indicate the extent of their challenges earlier in the permissive dialing period.


By: Franklin McKnight

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